Privacy Policy
Information We Collect from Customers
Our company collects the following information from customers:
- Name (including nicknames and pen names)
- Email address
- Phone number
Purpose of Using Customer Information
Our company uses the information collected from customers for the following purposes:
- To process registrations for our services, verify customer identity, and authenticate
- To manage customer service usage history
- For payment processing
- To analyze customer behavior within our services for maintenance and improvement
- For advertisement delivery, display, and effectiveness measurement
- To display targeted advertising based on customer preferences
- To provide information about our services
- To respond to customer inquiries
- To address violations of our terms or laws
- To notify customers of changes, suspension, termination, or cancellation of our services
- To notify customers of changes to our terms
- For other purposes related to providing, maintaining, protecting, and improving our services
Security Measures
For information about the security measures we have implemented to protect customer information, please contact us at the address provided at the end of this policy. We will respond individually in accordance with legal requirements.
Third-Party Disclosure
We will not provide personal data (as defined in Article 16, Paragraph 3 of the Personal Information Protection Law) to third parties (including those outside Japan) without obtaining prior consent from customers, except in the following cases:
- When outsourcing the handling of personal data
- In the event our company or services are acquired
- When sharing with business partners (specific details of such sharing will be announced separately)
- Other cases where third-party provision is legally permitted
Changes to the Privacy Policy
We may change the content of this privacy policy as necessary. In such cases, we will appropriately announce or notify the implementation date and content of the revised privacy policy.
Inquiries
If you wish to disclose, correct, stop the use of, or delete your information, please contact us at the email address below. In such cases, we will always verify that the request is coming from the individual in question using methods we specify, such as presenting a driver's license. Please note that for information disclosure requests, we charge an administrative fee of 1,000 yen per request, regardless of whether the information is disclosed or not.